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  meBUY CUSTOMER TUTORIAL — Shopping, Orders & Account Management
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  URL:       http://localhost/mebuy/public
  Register:  Sign up or login with Google / Facebook / Apple

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  1. CREATING AN ACCOUNT
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  1.1 Register
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    • Click "Register" or "Sign Up"
    • Fill in: Name, Email, Phone, Password
    • Choose your role: Customer (recommended), Vendor, or Promoter
    • Click "Create Account"
    • You're now logged in and can start shopping

  Note: You can also sign up using Google, Facebook, or Apple
  via the social login buttons on the login page.

  1.2 Login
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    • Enter your email and password
    • Or click a social login button (Google/Facebook/Apple)
    • If you forgot your password, click "Forgot Password"

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  2. BROWSING THE STORE
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  2.1 Homepage
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    • Featured products
    • Categories
    • Promotional banners
    • New arrivals

  2.2 Search
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    • Use the search bar at the top of the page
    • Search by product name, category, or keyword

  2.3 Categories
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    • Browse products by category
    • Each category shows relevant products

  2.4 Product Page
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  Click any product to see:
    • Product images (gallery)
    • Price
    • Warehouse badge — "Ghana warehouse" or "China warehouse"
      → Ghana: Local delivery (fast)
      → China: Ships from China (longer delivery, typically 21+ days)
    • Description
    • Stock availability
    • Estimated freight time (China items)
    • "Add to Cart" button (Ghana + China items)
    • "Pre-Order from China" button (China items only)

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  3. SHOPPING CART
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    • Click "Add to Cart" on any product
    • Cart icon in the header shows item count
    • Click the cart icon to view your cart
    • Adjust quantities or remove items
    • Click "Proceed to Checkout"

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  4. CHECKOUT
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  Step 1 — Shipping Address:
    • Select an existing address or add a new one
    • Fill in: First Name, Last Name, Phone, Address, City, Region

  Step 2 — Delivery Method:
    • Standard Delivery — Regular shipping
    • Express Delivery — Faster shipping (if available)
    • Logistics Shipping — For international/China freight shipments

  Step 3 — Payment Method:
    • Cash on Delivery (COD) — Pay when you receive
    • Card Payment — Pay with debit/credit card
    • Mobile Money — Pay with mobile wallet
    • Bank Transfer — Pay via bank transfer

  Step 4 — Place Order:
    • Review your order summary
    • Click "Place Order"

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  5. MY ACCOUNT
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  Click your name/profile icon → "My Account"

  5.1 Dashboard
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    • Account overview
    • Recent orders
    • Account details

  5.2 My Orders
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    • View all your orders
    • Click any order to see details:
      - Items purchased
      - Total amount
      - Order status
      - Payment status
      - Tracking information
      - Logistics tracking (for China items)

  5.3 Pre-Orders
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    • View all your China pre-orders
    • Each pre-order shows:
      - Product name and quantity
      - Status (pending/processing/shipped/cancelled)
      - Shipping mark
      - Tracking number (once logistics shipment is created)
    • Cancel a pre-order if needed

  5.4 Wallet
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    • View your wallet balance
    • Deposit funds
    • View transaction history

  5.5 Addresses
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    • Manage your shipping addresses
    • Add new addresses
    • Edit or delete existing addresses

  5.6 Profile
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    • Edit your name, email, phone number
    • Change password

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  6. TRACKING YOUR ORDERS
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  There are two separate tracking systems:

  6.1 Track Order (Ghana Delivery)
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    • For local Ghana warehouse orders
    • Footer → "Track Order"
    • Enter your Order Number
    • View delivery status

  6.2 Track Shipment (Logistics / China Freight)
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    • For China warehouse shipments
    • Footer → "Track Shipment"
    • Track by Tracking Number OR Shipping Mark
    • View the full logistics timeline

  Tracking Timeline (Logistics):
    → Goods at China Warehouse
    → Goods Loaded Successfully at China Warehouse
    → Goods at China Port
    → In Transit
    → Goods Heading Towards Tema Port
    → Goods at Tema Port
    → Goods Under Clearance at Tema Port
    → Goods Heading to Ghana Warehouse
    → Goods Under Sorting at Ghana Warehouse
    → Ready for Pick Up
    → Out for Delivery to the Branches
    → At the Branches Warehouse
    → Delivered
    → Received Successfully and Signed For

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  7. CUSTOMER SUPPORT
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    • Contact the store via the website contact page
    • Reach out to vendors directly
    • Check your order status online anytime
    • For logistics inquiries, use the Client Portal